Community Cat Caretaker Certification

Learn to care for community cats without costing Hawaiʻi its wildlife.

Caring for a colony here is not the same as caring for one on the mainland. Hawaiʻi has more endangered species per square mile than anywhere else in the country, and most of them evolved with no land predators at all. This program teaches the feeding, waste, siting and record-keeping practices that let a managed colony shrink over time while the birds, seals and turtles around it stay safe.

2–3 hrsof study, at your own pace
5 stepsfrom sign-up to activated caretaker
Freewith coupon code ALOHA
Already a caretaker? The class and the bot are open to everyone — you do not need to be certified to use either. If you are working through certification, the Environmental Steward Training is Step 2, and Step 3 asks you to sign the Code of Conduct & Participation Agreement below.
How certification works

Five steps, in order.

Two courses, one agreement, a kit, and a short orientation call. You must finish every step to graduate as a Partner Community Cat Caretaker.

  1. 1

    Community Cat Caretaker Course

    The humane-care fundamentals, taught by the Community Cats Podcast team. Choose a scheduled live class or the on-demand version, enter coupon code ALOHA at registration, finish the course and take its quiz. Save or screenshot the completion certificate — Step 3 asks you to upload it.

    Register with code ALOHA Off-site · free with coupon
  2. 2

    Environmental Steward Training

    Aloha Animal Alliance's own course on Hawaiʻi's native species, where colonies and feeding stations belong, waste and disease, and how a managed colony is supposed to shrink. Join the course in Google Classroom, read the manual, then take the quiz.

    Needs a Google sign-in. A version of this class hosted on our own site — no sign-in, saved progress, instant certificate code — is built and waiting on a content review.

  3. 3

    Caretaker Onboarding & Conduct Agreement

    One form, after both courses. It collects your colony details, your Step 1 certificate, your Step 2 code, and your signature on the conduct agreement — humane care standards, feeding and communication expectations, and consistency across every colony we support. Membership is not finalized without a signed agreement on file, and the Alliance may decline membership.

  4. 4

    Official Caretaker Kit

    Once your documentation and agreement are verified, we issue your kit: caretaker hat, safety vest, T-shirt and badge. The badge matters more than it sounds — it is what tells a curious neighbor or a patrol officer that the person crouched by a feeding station at 6am is doing sanctioned work.

  5. 5

    Orientation & data coordination

    A short scheduled session covering feeding guidelines, who to call about what, how colonies are coordinated, and the information we track — cat counts, sterilization status, feeding schedules and veterinary needs. Finish orientation and you are an activated Partner Community Cat Caretaker.

Step 3 · read before you sign

Code of Conduct & Participation Agreement.

Every certified caretaker signs this agreement as part of the onboarding form in Step 3. Read it here first; it describes what certification asks of you and what it does not grant.

Certified Community Cat Caretaker Code of Conduct & Participation Agreement

This Certified Community Cat Caretaker Code of Conduct & Participation Agreement (“Agreement”) establishes the standards of participation and stewardship for individuals certified as Community Cat Caretakers under programs administered, endorsed, or recognized by Aloha Animal Alliance (“AAA”), in coordination with landowners, community partners, and government agencies.

Participation reflects a shared commitment to humane animal care, environmental protection, public health, and community responsibility, and is contingent upon continued alignment with the standards outlined herein.

Sign in the onboarding form
1 Purpose

This Agreement supports AAA’s mission by promoting practices that:

  • Protect public health and community well-being
  • Safeguard sensitive environmental and ecological areas
  • Ensure humane, science-based management of community cats
  • Maintain trust and accountability with landowners, government agencies, and community partners

These standards uphold program integrity and ensure caretakers are equipped to serve as responsible environmental stewards.

2 Scope of participation & authority

This Agreement applies to all AAA-certified caretakers participating in feeding, monitoring, trapping, or colony support activities conducted on:

  • County, State, or Federal lands
  • Private property
  • HOA-, commercial-, hotel-, or resort-managed lands

AAA administers certification, training, and program standards.

Landowners, the County of Hawaiʻi Animal Control & Protection Agency (ACPA), and other regulating authorities retain their respective regulatory and enforcement authority.

Certification serves as a vehicle to open discussion, mediation, and consultation for the benefit, care, and well-being of all animals.

Certification does not grant access rights or supersede applicable laws, permits, or landowner permissions.

3 Certified caretaker responsibilities (standards of participation)

Certified Community Cat Caretakers agree to:

  • Provide food only outside restricted, environmentally sensitive, or designated exclusion areas, and only at locations recognized within an AAA-supported program and consistent with landowner or agency permissions
  • Feed only during approved feeding times agreed upon for the site
  • Use approved feeding stations, containers, and methods designed to reduce environmental impact
  • Remove all uneaten food within required timeframes
  • Maintain feeding areas in a clean, orderly, and discreet condition
  • Actively manage practices to avoid attracting wildlife, rodents, insects, or non-target animals
  • Respect all environmental buffers, setbacks, and exclusion zones
  • Follow approved trapping, sterilization, vaccination, and monitoring protocols
  • Accurately and timely report observations, injuries, incidents, or population changes
  • Work cooperatively with AAA staff, contractors, partner organizations, and authorized representatives

These responsibilities reflect the principles taught in AAA training and are essential to maintaining certification.

4 Actions inconsistent with certification standards

The following actions are not compatible with certified participation:

  • Feeding in restricted, exclusion, or environmentally sensitive areas
  • Feeding outside recognized program locations or approved timeframes
  • Free-feeding or leaving food unattended
  • Establishing feeding activity outside an AAA-recognized program framework
  • Failing to remove food or maintain clean conditions
  • Interfering with approved trapping, monitoring, relocation, or management activities
  • Providing false, misleading, or incomplete information
  • Harassment, confrontation, or interference with residents, staff, volunteers, or officials
  • Public misrepresentation of AAA policies, certification status, or program scope

Questions or concerns regarding policies should be directed to: aloha@alohaanimals.org

5 Certification accountability & corrective process

AAA supports caretakers through a step-based accountability process designed to restore alignment whenever possible.

Initial concern

AAA may provide:

  • Written notice (email constitutes written notice)
  • Guidance outlining corrective steps
  • Support to restore compliance with program standards

Continued misalignment

If issues persist, AAA may take action including:

  • Revocation of caretaker certification
  • Removal from AAA-recognized programs
  • Loss of participation privileges

Actions posing immediate risk to wildlife, public safety, or program credibility may result in immediate suspension or revocation.

5A Grounds for denial or revocation of certification

AAA, in coordination with regulating or partner authorities — including the County of Hawaiʻi Animal Control & Protection Agency — reserves the right to decline, suspend, or revoke certification at any time if participation is determined to be inconsistent with program standards or objectives.

Grounds for denial or revocation may include, but are not limited to:

  • Spreading false, misleading, or knowingly inaccurate statements regarding AAA, its programs, partners, or policies
  • Actions that undermine, obstruct, or interfere with AAA’s community cat management efforts or partner agreements
  • Disparaging or misrepresenting Trap-Neuter-Return (TNR) or Managed TNR as a humane, science-based method of community cat population management
  • Failure to follow any policies, procedures, protocols, or requirements outlined in this Agreement or associated training materials
  • Conduct that compromises public trust, environmental protections, partner relationships, or program credibility

Certification is a privilege, not a right, and continued participation is contingent upon maintaining alignment with AAA’s mission, standards, and cooperative approach.

6 Program oversight & compliance review

AAA may evaluate participation through:

  • Direct observation
  • Reports from staff, partners, landowners, or agencies
  • Photographic or video documentation
  • Review of required reports and data submissions

All certification determinations are made to uphold program integrity and partner trust.

7 Data collection, reporting & privacy

Participation includes onboarding into Meow Metrics or an AAA-designated successor platform.

  • Each colony must have one designated Colony Manager responsible for data accuracy and coordination
  • Caretakers agree to required reporting of colony activity as specified by the program
  • Caretakers agree to cooperate in efforts to ensure all unaltered cats are sterilized, vaccinated, and ear-tipped within approximately 45 days of joining a managed colony, where feasible
  • All data collection is subject to AAA’s Privacy & Data Use Policy, as updated from time to time
8 Communications & program updates

Certified Caretakers agree to:

  • Maintain up-to-date contact information
  • Monitor communications from AAA via email and designated applications
  • Comply with updated protocols, procedures, or training requirements issued with notice

AAA reserves the right to update program standards to reflect evolving best practices, legal requirements, or partner agreements.

9 Participation risk & legal compliance

Participation is voluntary. By signing, the Caretaker agrees to:

  • Assume personal responsibility for their actions
  • Release and hold harmless Aloha Animal Alliance, its officers, directors, volunteers, partners, and affiliates
  • Comply with all applicable local, state, and federal laws
10 Training completion & certification requirements

By signing, the undersigned affirms that they have:

  • Successfully completed all required AAA Community Cat Caretaker training courses
  • Passed all required quizzes and assessments
  • Demonstrated understanding of humane, science-based community cat management
  • Agreed to uphold the principles and teachings presented throughout the training

Certification is granted in reliance upon the accuracy of these representations.

Ask anything

Cat Help Desk

Community cat caretaker best practices, trained on this program's guidance and Hawaiʻi's environmental rules.

Good for the questions that come up at 6am at a feeding station — not a substitute for a veterinarian, and not a decision-maker on program eligibility.

Domino, a black-and-white cat with green eyes, relaxing with one front paw extended against a soft neutral background.
Chat with Domino

Meow! Aloha! How can I help with your cat today? Ask me about feeding schedules, where a station can go, ear tips, kittens, waste and toxoplasmosis, protecting nēnē and seabirds, or how the certification steps work.

Answers come from an AI assistant and can be wrong. For anything about a specific cat's health, a specific property, or your membership, email alohakitty@alohaanimals.org and a person will answer. Conversations are not saved.

Questions or need help?

Online training can feel like a lot at first.

If any step stalls — the coupon code, the quiz, the agreement, the kit, the data tool — write to us. Nobody gets stuck in this program alone.

Certification & training

Coupon problems, course access, quiz retakes, replacing a lost certificate code.

Colony & data questions

Who your Data Lead is, what to record, reporting a new cat, arranging TNR or a trap loan.

Verify a certificate

Staff can confirm any Step 2 pass by looking up its ESC- code, without a login.